People, technology & the things we learn.

October 2026
When someone corrects an AI answer, what happens to the lesson?

February 2025
Make a difficult conversation specific, useful, and human.

February 2025
AI capability and organizational adoption move at different paces.

February 2025
From asking a computer for an answer to giving it work to do.

July 2024
An invention needs more than a technical breakthrough to become useful at scale.

July 2024
Choose work where a useful draft is worth making and easy to check.

October 2021
Connection, learning, and the willingness to go first.

November 2019
Make room to hear yourself think.

November 2019
Shared language and continuous improvement in the IT department.