A work in progress in Toronto, Canada. Partner at Jet Cooper. Entrepreneur. Marketer. Geek. Go-getter. Friend. Evangelist. Listener. Dreamer.

Stories worth telling

Posted: April 8th, 2009 | Author: Satish | Filed under: Community | Comments

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Social media for social good is a hot topic, but no amount of presentations or tweets can really capture what it’s like compared to the real thing.

It’s exhilarating and gives you an unshakable feeling of invincibility (as simply put by Verne). All you need is a taste of it to get hooked, and it doesn’t take much more than a willing step forward to participate.

This past Saturday I had the pleasure of sticking it to Seattle with Pay It Backward Day, an event to break the world record for “acts of coffee kindness” and raise funds for SickKids Foundation. Hosted at Second Cup in Downtown Toronto, we took through a record-shattering 602 patrons with 100% of the proceeds going to the charity. (Not to mention the news cameras, entertainment, B-list celebrities, and giant ball of awesomeness.)

This was my second such event, after working on Twestival TO earlier this year. I had the good fortune of joining yet another rockstar team, led this time by D and A at Daily Challenge.

But what stood out this time compared to anything I’ve ever experienced were the amazing things that unfolded right before my eyes during the day. These are the 10 stories from Do Gooders in our community worth telling:

  1. As the “ref”, I talked to at least 300 of the 602 people. As I began to greet one gentleman, I stopped abruptly after realizing he was actually on the phone. He smiled, apologized, and explained that he had his 3-year-old on the line.

    He planned it out so his son could see his daddy on the computer. Our Do Gooder jumped up and down waving at the little camera in the corner of the store that was live streaming, until finally a scream of joy came out from the line. (Andrew had this scoop too.)

  2. Another young lady I talked to was excited to pass by the event and drop in. After a bit of hesitation, she laughingly identified herself as a Starbucks employee from another Toronto location. This was too good for that to stop her from buying at Second Cup.

    I won’t share any more details so as to prevent our double agent’s Do Gooder’s identity.

  3. The street team outside was key to pulling in a constant stream of people. Though cold and tired, they gave it their all to each person that came by. Unfortunately, they got shot down a lot too.
     
    One of their biggest walk-by skeptics ended up becoming their most enthusiastic after taking part. In fact, our Do Gooder even stuck around after to chalk the sidewalk with a SickKids wishing well.
     
  4. Truth be told, there were countless others that chose to stick around and see the event through to the end. Our many Do Gooders – tweeps, friends, and walk-bys – filled gaps we didn’t know existed, helped without anyone asking, and asked for nothing in return.
     
    You guys stood on boxes, yelled across the street, begged on your knees, kept me company, tweeted your fingertips out, and so much more.
     
    It was even Cheryl’s birthday and she was there from 10AM to 8PM!
     
  5. Continuing the theme of skeptics, a group of skater kids came by that showed zero interest until they were peer pressured by our street team into lining up. Their ring leader ended up being the world record tying participant to buy our SickKids graduate her coffee. How’s that for a memory our Do Gooder will never forget?
     
  6. From the consciously unwilling, to the unconsciously participating. Our littlest Do Gooder was actually a toddler that did anything but stick close by his family. He wore the marathon bib proudly, ran around in photos, handed over his dad’s cash, and enjoyed his drink. (See picture at the end of this post.)
     
  7. Despite being a not-so-accurate “ref” (I’m not explaining this), I spent a good part of the event firmly seated at the front with my Foot Locker jersey and counter in hand. Though I didn’t get in line until after 500, I can’t even count the number of our Do Gooders that openly offered to buy me a drink too.
     
  8. The Second Cup at Queen/John is owned by Benny. Benny was unbelievably helpful along the whole way. On the day of the event itself, he kept so busy helping us setup, getting his staff prepared, and filling 602 orders, that he didn’t eat a bite.
     
    When things were over, despite his wife and anyone’s best attempts, our Do Gooder chose to get us our final numbers and bask in the excitement of it all with us first. The smile on his face was timeless.
     
  9. Hungry and tired ourselves, everyone left at the end of the event headed over to Milestones to celebrate and grab some grub. So impressed after learning what had just happened down the street, our Do Gooders at Milestones gave each of us a free appetizer coupon hand marked with the words “Pay It Forward”.
     
  10. Not everyone was able to make it out on Saturday due to conflicts, travelling, or actually living outside of Toronto. That didn’t stop them though. There were some in Toronto that opted to do their good at other places. We even saw tweets from our Do Gooders in NYC, Chicago, Oklahoma, etc. that did their good at their local coffee shops!

Do you have any other stories of your own from Pay It Backward Day? Share them in the comments below!

Again… To be involved was nothing short of a geek’s dream come true. Do me a solid: read the concluding note and watch the video below.

Here are some of my favourite photos from the event:

IMG_2686 by dailychallenge.IMG_2875 by dailychallenge. 
IMG_3036 by dailychallenge.IMG_3073 by dailychallenge.IMG_3141 by dailychallenge.IMG_3186 by dailychallenge. IMG_2859 by dailychallenge.IMG_3294 by dailychallenge.
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  • Mayasuchlin
    Nice website Satish.
  • Thanks everyone for the props on the post - glad I was able to capture all the stories together in 1 place. Appreciate you adding to them as well!

    @tiffany - Good thing I could get that for Mr. Strobel :)

    @verne - That voiceover in the video intro was key, so you on the newsstand is a big moment.

    @afshin - You're right, he was SO good! Such raw passion, and with due good reason.

    @darius - Seeing each and every person made that role really worth it. I interacted with so many different people, it was a really unique experience. And without people like Garry that chose to stick around and help out, it just wouldn't have been possible. That community "all-hands-on-deck" attitude was like nothing I've ever seen.

    @dan - Rewarding those 100th/200th/300th/400th do-gooders was AWESOME!!! We made them so happy! I really want to know what you guys wrote inside, because the first girl seemed so genuinely touched by it.

    @andrea - LOL! Yelling at a double decker??! You deserve my do-gooder of the week award. Your prize is a hug ;).

    @alex, @hilori - Thanks for reading guys!

    @steph - There's been talk of so many other versions! I really hope someone does another one, wouldn't that be awesome? As long as they don't beat our record hahaha!
  • Very impressive post, Satish! I love how you intertwined your personal story with so many different perspectives. It's one of the best overview's I've ever read!

    Handing out challenge cards at the exit, I got to meet many of the Do Gooders, too. The one thing that really stood out for me were all the smiles!

    One couple was visiting from Detroit, Michigan, and just happened by. They loved the idea and decided right there and then that they wanted to organize a similar event in their city. They said it with so much conviction that I believe they'll do it!
  • My favourite story is the one of the little toddler :) Great post!
  • Awesome event and post, Satish!
  • Andrea
    Awesome post, Satish. I was only going to drop by for a bit and do my part, but ended up staying for a while because the atmosphere was so live. It was great to see how many people came through the door to do good.
    On my way to the subway I remember yelling at a double-decker tour bus about what was happening at Second Cup - everyone wanted to know what was going on and the pibTO team did a fantastic job of being seen and heard.
  • Awesome post, Satish. The event definitely helped me connect better with not only you guys, but a whole ton of Toronto peeps who came out and decided to give up some of their day just to help us out - completely unplanned. That alone made the event worth it for me, and breaking the record and having so many do-gooders participate just made it even better.

    My favourite moment, aside from lifting Verne on top of the box (which fired the crowd right up; my man can command some respect) was being able to reward the milestone do-gooders with you. To see the look on their faces when they realized that not only were they participating in this great cause, and not only were they a special number, but that they also got a $50 iTunes card out of it was a great thing. We made 4 people extra happy that day, all for standing in line for a few minutes.
  • Honestly one of my favorite pibTO blog post. Great job Satish!

    Never really thought about it, but as the official event counter you were really the only person that got to see every single person that came through the doors. I love all your stories especially the #4 about all the love and support from new and existing Do Gooders. Those new friendships and connections are what left the most resounding impact on me.

    Verne also told me an awesome story about one of his friends (I believe his name was Garry) that came to the event. After seeing some of us trying to work the red carpet and convince people to join the pibTO line and how much fun we were having interacting with random strangers, Garry turns to Verne and says "That looks like fun, can I go talk to some people?" and then he goes off and begins talking to strangers on the street and ends up recruiting a bunch of new Do Gooders.

    This story only goes to show how contagious Doing Good can be.

    I love how this was not a SecondCup project, or a DailyChallenge project or even a Toronto initiative, but rather a human project and truly belonged to all of us!
  • Great post Satish. Way to capture the moment(s).
    One of the highlights of the event for me was Maria Jose's Dad. This man was on Fire! He was putting people in line without them even knowing it.
  • Awesome recap, dude. You said it right when you said pibTO was every geek's dream to be a part of! To do what you already love to do AND be able to make an impact in the community around you? That's magic.

    One of my favourite moments has to be when Dan (@D_Hock) and Andrew (@drupeek) lifted me (very smoothly, might I add) onto a newstand (without my consent, naturally). Not only was I the tallest I'd ever been, but it was hella fun to rally the crowds and add even more cheer and excitement to an already over-caffeinated street of people. Plus, it gave the video its intro. :)
  • I love the fact that you have a pic of my Dad up there with the Raptors girls! He's been bugging me for that shot :)
    Great blog post Satish! So great to partake in this event with you :)
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